We built an AI support agent trained on MyPayNow's wage advance product, repayment options, eligibility rules, and account management. It handles customer inquiries across chat and voice.
This agent is loaded with dummy data for a fictional customer, Sarah Mitchell. Try these use cases:
AI support that understands wage advances, repayment flexibility, eligibility rules, and the sensitive nature of financial support.
Checks balances, explains fees, and handles advance requests. Knows the rules — like needing to repay before requesting again.
Processes payment splits and delays on the spot. Explains interest implications so customers can make informed choices.
Answers income requirements, Centrelink rules, supported banks, and ID questions. Handles sensitive decline reasons with care.
Password resets, employment updates, bank account changes, and profile management — all self-serve through the AI.
Shares referral codes, explains the $50 earn process, and checks referral earnings — driving organic growth.
Same AI brain across both channels. Customers get the same friendly, empathetic support whether they call or message.
Configured specifically for MyPayNow's wage advance product and support needs.
Trained on advance limits, fee structures, eligibility rules, repayment options, and banking requirements.
Split requests, payment delays, account updates, and eligibility checks follow your actual support workflows.
Financial hardship detection, responsible lending language, and no-financial-advice boundaries built in.
Chat and voice are working right now. Email and SMS work the same way when you're ready.
Call the number below to speak with the MyPayNow AI agent. Ask about your advance balance, request a payment delay, or check your referral earnings.
+1 (575) 573-4515US number. Call from any phone.
This is a working prototype. Your team could take this to production in days, not months.
Get a demo