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AI-powered support for MyPayNow

We built an AI support agent trained on MyPayNow's wage advance product, repayment options, eligibility rules, and account management. It handles customer inquiries across chat and voice.

Try the MyPayNow AI agent

This agent is loaded with dummy data for a fictional customer, Sarah Mitchell. Try these use cases:

Check my advance balance Request a payment split Delay my repayment Am I eligible? Get my referral code Reset my password
Call +1 (575) 573-4515

Built for MyPayNow

AI support that understands wage advances, repayment flexibility, eligibility rules, and the sensitive nature of financial support.

Advance management

Checks balances, explains fees, and handles advance requests. Knows the rules — like needing to repay before requesting again.

Flexible repayment

Processes payment splits and delays on the spot. Explains interest implications so customers can make informed choices.

Eligibility checks

Answers income requirements, Centrelink rules, supported banks, and ID questions. Handles sensitive decline reasons with care.

Account help

Password resets, employment updates, bank account changes, and profile management — all self-serve through the AI.

Refer a friend

Shares referral codes, explains the $50 earn process, and checks referral earnings — driving organic growth.

Voice + chat

Same AI brain across both channels. Customers get the same friendly, empathetic support whether they call or message.

How we built this

Configured specifically for MyPayNow's wage advance product and support needs.

1

Learned your product

Trained on advance limits, fee structures, eligibility rules, repayment options, and banking requirements.

2

Wrote your processes

Split requests, payment delays, account updates, and eligibility checks follow your actual support workflows.

3

Added guardrails

Financial hardship detection, responsible lending language, and no-financial-advice boundaries built in.

4

Went live

Chat and voice are working right now. Email and SMS work the same way when you're ready.

Try the voice agent

Call the number below to speak with the MyPayNow AI agent. Ask about your advance balance, request a payment delay, or check your referral earnings.

+1 (575) 573-4515

US number. Call from any phone.

See what Lorikeet can do for your team

This is a working prototype. Your team could take this to production in days, not months.

Get a demo